Assertive Communication
Our Assertive Communication program provides participants with assertiveness techniques to positively influence others and deal with difficult situations commonly faced in the workplace and private lives.
Program outcomes:
- Awareness of own behavioural style, limiting behaviours and barriers to assertive behaviour
- Comprehensive understanding of the differences between assertive, non-assertive and aggressive behaviours
- Improved ability to develop and maintain empathy by effective questioning and listening
- Skilled in a range of assertive techniques to improve communications and achieve improved outcomes
- Adopting appropriate body language and tone to support assertive communication.
Duration: Typically delivered as a one or two-day program.
Download Assertive Communication Program Summary PDF 574kb 2p
Conflict Resolution
Our Conflict Resolution program develops participants’ skills to effectively deal with situations that may lead to, or already involve, conflict. Content focuses on how to recognise drivers of conflict and how to proactively deal with conflict to achieve mutually beneficial outcomes.
Program outcomes:
- Detailed understanding of the dynamics of conflict and typical personal reactions to conflict
- Awareness of how personal perceptions, experiences and skills impact conflict resolution processes
- Comprehensive understanding of the various components that comprise successful conflict resolution
- Managing past obstacles and road blocks to success
- Understanding how to effectively communicate in conflicts.
Duration: Typically delivered as a one or two-day program.
Download Conflict Resolution Program Summary PDF 574kb 2p
Inspiring Leadership
Our Inspiring Leadership program challenges participants to review their preferred mode(s) of leadership and to understand how leadership style must be consistently adapted to meet the development level and needs of team members. Our program details the attributes of successful leaders, and empowers participants with a range of skills that can motivate and guide outstanding performance.
Program outcomes:
- Understanding of the interpersonal attributes of a leader
- Detailed knowledge of contemporary leadership styles
- Understanding of the need to match leadership style to the individual and the situation
- Skilled in improving performance outcomes by motivating and inspiring performance
- Skilled in providing constructive performance feedback.
Duration: Typically delivered as a one-day program.
Download Inspiring Leadership Program Summary PDF 574kb 2p
Effective Behavioural Interviewing
Our Effective Interviewing program provides participants with the skills to implement consistent and successful interview processes. It identifies the typical pitfalls of a poor interview process, and provides techniques to master and apply consistent behavioural-based interviews that underpin sound recruitment decisions.
Program outcomes:
- Recognition of how biases and stereotypes negatively impact selection decisions
- Ability to execute a consistent process from candidate to candidate and from interviewer to interviewer
- Implementing a behavioural based interview that gathers relevant and detailed candidate data
- Skilled in building appropriate rapport – interviewing for the role, not interviewing for interview skills
- Skilled in questioning techniques to probe beyond the rehearsed response.
Duration: Typically delivered as a half-day or one-day program.
Download Effective Behavioural Interviewing Program Summary PDF 574kb 2p
Customised Programs
Development programs can be designed to meet specific requirements. Existing programs can also be modified to address specific issues. Delivery can be customised to meet specific timing and group requirements.
Bramwell solutions is also experienced in delivering programs on:
- Critical thinking
- Objective setting
- Team motivation
- Performance management
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