Training - Assertive Communication
Empower your staff through Effective Communication
Assertiveness provides a sense of self-confidence, and drives positive outcomes which create a high-performing workforce.
Build more productive teams through enhanced goal setting and effective performance feedback
In-house programs delivered across a diverse range of organisations and locations. Including: Melbourne, Sydney, Brisbane, Adelaide, Perth, Canberra and remote and regional Australia.
Duration: 2 hour workshops, half day, 1 and 2 day in-house programs. 1 day public programs.
Why be an Assertive Communicator?
Assertiveness underpins an effective communication style that drives growth and a competitive edge through clear goal setting and enhanced performance feedback discussions. The goal of our Assertive Communication workshop is to empower participants to become effective communicators and highly effective influencers. This paves the way to demonstrate empathy, build trust, a strong sense of ownership, along with high levels of accountability and purpose within the workplace.
Participation will give you the skills to:
- Build and sustain productive relationships
- Negotiate to consider all viewpoints in a balanced manner
- Resolve conflict by using techniques that do not create or inflame emotions
- Provide performance feedback in a constructive and direct manner without ambiguity
- Build team dynamics by stating objectives and focusing on performance
- Improve outcomes by clarifying and resolving points of difference.
Concise, relevant, insightful and considered - is how Mark's impressive portfolio of satisfied clients describe his consulting services and workshops.
Mark is Masters Qualified in Psychology and highly experienced in delivering exceptional training outcomes.
All training is conducted by Mark, and workshops are tailored specifically to achieve each client's identified goals.
Visit client testimonials to read how Bramwell Solutions has helped organisations achieve their learning and development objectives.
Mini Case Study: Improving Personal and Team Performance at PACCAR Australia.
PACCAR Australia manufacturers Kenworth and DAF trucks, and also includes PACCAR Parts and PACCAR Financial. PACCAR Australia sought a provider to deliver customised workplace training in Assertive Communication and Recruitment & Selection. The objective was to develop the skills of an exceptionally diverse employee group from across multiple functions and business groups - including manufacturing, sales, marketing, finance, corporate services and logistics.
When discussing aspirations for the training, a priority for PACCAR Australia was to ensure the workshops were highly practical, highly participative, and that the facilitator could engage and challenge a diverse participant group.
Outstanding levels of positive feedback has resulted in Bramwell Solutions' Assertiveness and Recruitment & Selection courses now forming part of PACCAR's yearly training calendar.
"Our employees have found Mark to be very engaging, and capable to cater across all levels of the organisation to learners with various needs." Paul Wiffrie - Learning & Development Manager, PACCAR Australia
2018 Public Programs
1 Day Assertive Communication Workshop
Call (03) 9395 5259 now to register*.
Or register online by clicking on your preferred city and date below.
Melbourne: Thursday, 22 November
Sydney: To be confirmed
Duration: 1 day, 9:00am - 4:30pm
Cost: $490.00 + GST
* Receive a $50.00 early bird discount by registering 28 days before a training date.
Our in-house training workshops can be run anywhere in Australia.
Locations include all capital cities, and remote and regional locations. Contact us for details.
Mark has a passion for communication training and a genuine desire to help others. I would thoroughly recommend Mark to anyone considering his services in this field.
Marcus Scott - Resource Manager,
Mark is engaging and articulate presenter. He delivered a revealing and inspiring workshop on assertiveness skills to me and a group of my colleagues. We had follow up one on one sessions as well which further delved into behaviours, reactions and solutions. Mark has extensive skills in psychology and business and easily understood the right approach to get the best out of me and the most out of our sessions. I would definitely recommend him and his business, Bramwell Solutions to others when considering staff professional development.
Sofia Dedes - National Media and External Communications Manager, Heart Foundation
Mark delivered an engaging workshop on Assertiveness skills to a group of employees from the NFP sector. My colleague and I found this workshop to be a positive experience. Mark not only has an engaging approach to his training delivery, he also drew on his extensive skills in psychology and business to ensure we understood our own style and how we could incorporate changes in our behaviours to our advantage. This training session stood out from others, and my colleague and I left with additional skills we could use in the workplace and in our personal lives. I would highly recommend Mark (Bramwell Solutions) to others when considering staff professional development.
Carolyn Wiseman - Human Resources Manager, Surf Life Saving NSW
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