This workshop is focused on providing strategies and ideas to support leaders hold effective “check-in” conversations. Remote working creates unique and unforeseen stress that places greater pressure on the ability of leaders to remotely respond to staff concerns, needs and manage work objectives effectively. This workshop covers three main topic areas:
Holding effective “check-in” and supportive conversations
Making effective use of the RU OK? framework through correctly focused questioning, listening and responding
Clearly understanding the boundaries of what effective support includes – recognising when conversations step outside these boundaries
Controlling the dialogue and recognising when and how to redirect a staff member to appropriate support options such as an organisation’s EAP
Avoiding dysfunctional empathy that ‘feeds’ negativity
Providing professional empathetic support versus pursuing personal curiosity.
Managing expectations
Acknowledging the uniqueness of the current situation
Determining what/if expectations, objectives and focus need to be reassessed
Ensuring priorities for task completion are clear.
Promoting self-care
Recognising the signs that a team member may be struggling
Creating a work routine and structure to reduce stress and anxiety levels
Tips for supporting staff to maintain a more balanced perspective by managing information from external sources
Recognising and responding to disenfranchised grief and its impact on morale and performance.
Online programs delivered as short 1 & 2 hour workshop modules designed to address specific training objectives.
Get in touch with Mark Bramwell +61 3 9395 5259 | 0437 681 564 | This email address is being protected from spambots. You need JavaScript enabled to view it. | P.O. Box 6352 Point Cook Victoria 3030 Australia